DeLonghi ECAM 23.210.B Manual download pdf (Page 16)

TROUBLESHOOTING

Below is a list of some of the possible malfunctions�

If the problem cannot be resolved as described, contact Customer Services�

PROBLEM POSSIBLE CAUSE REMEDY

The coffee is not hot

The cups were not preheated�

Warm the cups by rinsing them with hot

water (Please note you can use the hot water

function)�

The infuser has cooled down because 2/3

minutes have elapsed since the last coffee

was made�

Before making the coffee, warm the infuser by

pressing the button�

Low coffee temperature is set� In the menu, set a high coffee temperature�

The coffee is thin or

not creamy enough�

The coffee is ground too coarsely� Turn the grinding adjustment knob one

click anticlockwise towards “1” while the

coffee mill is in operation (ﬁg� 10)� Continue

one click at a time until coffee delivery is

satisfactory� The effect is only visible after

delivering two coffees (see “Adjusting coffee

mill”, page 12)�

The coffee is unsuitable� Use pre-ground coffee for espresso coffee

makers

The coffee is delivered

too slowly or a drop at

a time�

The coffee is ground too ﬁnely� Turn the grinding adjustment knob one click

clockwise towards “7” while the coffee mill is

in operation (ﬁg� 10)�

Continue one click at a time until coffee

delivery is satisfactory�

The effect is only visible after delivering 2

coffees (see the section: “Adjusting the coffee

mill” on page 12)�

Coffee does not come

out of one of the

spouts�

The spouts are blocked� Clean the spouts with a toothpick�

The frothed milk has

large bubbles

The milk is not cold enough or is not semi-

skimmed�

You should ideally use skimmed or semi-

skimmed milk at refrigerator temperature

(about 5°C)� If the result is still disappointing,

try another brand of milk�

The milk is not frothed

Cappuccino maker dirty� Clean as described in the section “Cleaning

the cappuccino maker after use” on page 31�

Steam delivery stops

A safety device stops steam delivery after 3

minutes�

Wait, then activate the steam function again�

The appliance does not

come on�

It is not plugged into the mains socket� It is not plugged into the mains socket�

Plug into the mains socket� Place the main switch in the I position (ﬁg� 1)�

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DeLonghi ECAM 23.210.B Manual Page 16

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